Cat offers advice to Park Home owners
Cat offers advice to Park Home owners

I’ve had a number of emails from park home residents as well as those who dwell in boats and caravans wondering how they will receive the £400 Energy Support Scheme.

It’s my understanding that the £400 will be paid to the billpayer, which in the case of park home residents, would be the landlord. The Mirror produced a brief bit of helpful information on this:

Will I receive the £400 discount in a cash sum?

No, the money is applied directly to your energy bill.

Direct debit and credit customers will have the money credited to their account.

Those with pre-payment meters will have the money added to their meter or paid through vouchers.

Do I get the £400 discount if I live in a caravan or boat?

Most caravan owners pay a fee to the owner of the park, which includes the energy you use.

In this incidence, you wouldn’t directly receive the £400 discount as it would go to the bill payer.

For people living in boats, electricity use is normally included in your docking fee – so you also wouldn’t have the discount applied directly to you.

Again, the people or companies in charge of paying for the energy use could pass on the discount to customers – but it doesn’t mean they will.

The Government have issued a response to this question in their Energy Bills Support Scheme Explainer:


  1. If I live in a park home, will I get the £400? Or if I pay for energy in my rent, how do I make sure my landlord passes on the reduction?

We recognise that there are certain situations where a third party will be responsible for the bill (and be named on it). In these situations, any charges should then be passed onto the end user, typically through all-inclusive rent (landlord or tenant) or ‘pitch’ charges (for example park homes).

We are exploring this issue as we continue to develop the policy and we have gathered more evidence through the consultation.

The consultation the Government has been carrying out ended on the 23rd May, and they advise the results of this will be published in the Summer.


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