Following a large number of electricity power outages in Pilling which I have raised and Electricity North West are currently investigating, residents of the village have raised their concerns about the poor mobile coverage in the area.

Mobile coverage status in Pilling
Mobile coverage status in Pilling

Currently, there is inadequate indoor coverage, and not enough connectivity for good for mobile broadband.

This is particularly concerning given the recent flood and drops in electricity – and ahead of the BT Digital Voice switchover where landline calls will be made over the broadband network as the ageing copper network is discontinued.

I have already voiced my concerns to BT on this, particularly for older and more vulnerable people who use telecare systems, and whilst BT have given me some reassurances on dedicated landlines and batteries, it is worrying that with poor mobile coverage residents risk remaining cut off in the even of a power cut.

I have written to the telecommunications company Telefonica UK (O2) asking what they can do to improve the mobile signal in Pilling, and my letter to them is below.

Cat
Cat's letter to Telefónica UK
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